Supercharge your site with a WordPress retainer package

WordPress Retainers mean consulting, development, and success.

Partner with Performance Foundry to help your site with on-page SEO, technical marketing, tracking goals and KPIs, developing new features, improving security, fixing bugs, making your site faster… our specialist WordPress consultants and developments can help you.

Whether you’re a marketing team, or in need of a marketing and development team, a WordPress development retainer from Performance Foundry can help you re-focus on your core business, and help your website achieve the growth it needs.

Retainer Lifecycle

Performance Foundry retainers do not lock you into a long-term contract, but we require two month’s notice before ending a retainer. That’s because work is scheduled by the quarter. This powerful tool allows us to take your annual goals, break them into quarters, and then into months. By understanding your business, we can move forward with focus!

WordPress Retainer workflow lifecycle - Performance Foundry

Your work is planned and assigned on a quarterly basis, starting with a meeting with your site strategist. This meeting allows us to understand the levers of your business and create a strategic 90-day action plan to move forward. That is likely to include a mix of improvements, feature development, traffic growth and conversion rate optimisation.

The Strategist then speaks with our Director of Engineering and your Project Manager to ensure we’re doing the most valuable work to move your goals forward. A plan is agreed with you, and the work scheduled for the rest of the quarter.

During the quarter, our team of specialists and developers will be working hard! You’ll receive work updates from the Project Manager. Some time is set aside for support, and ad-hoc requests too. If new items come up that aren’t part of the plan, we can work with you to get those onto the agenda for next quarter or add extra hours into your retainer for the one-off project.

At the end of the quarter, your site strategist will review the work and its outcomes. They’ll speak with our Engineering team to understand any upcoming development needs, then meet with you to review the successes, understand any misses, and create another powerful action plan for the following quarter.

WordPress Retainer Specialisations:

  • Technical marketing, including on-page SEO, site architecture, and analytics consulting.
  • Conversion rate optimisation for memberships and stores.
  • WordPress performance optimisation, scaling and bug fixing – including WooCommerce and Multi-Site.
  • WordPress custom development and feature creation.
  • WordPress hosting consulting for enterprise-level security and scale.

We don’t just host your website, we look after it.

While some WordPress retainer packages only focus on trouble-shooting and WordPress maintenance, we include strategy and developer time for every retainer client we work with. Our team is allocated internally depending on the best person to fit your needs: whether that’s SEO with our specialists, custom API work with our back-end coders, or front-end performance… we have you covered.

Our clients include busy e-commerce and publishing companies to SEO agencies and single-owner sites. We focus on WordPress as our area of expertise, so that you can focus on building the things that matter to you.

"If you need help with a high performance WordPress website, I highly recommend Performance Foundry.”

Griffin Stewart, Founder, 5DayDeal.com

Keep it simple:

At 5-10 hours a month, you’ll communicate by email, with priorities set at the start of each month.

Buy 5 hours/month Now

at only

$550

per month

Buy 10 hours/month Now

at only

$1050

per month

Prepare for take-off!

From 20 hours a month, you’ll be matched with a project manager to pro-actively help prioritise your queue. You’ll have access to live chat directly with the team, and we can take part in your planning meetings or sprints to help set and organise the workload for the biggest impact.

Buy 20 hours/month Now

at only

$2100

per month

Buy 40 hours/month Now

at only

$4000

per month

Buy 60 hours/month Now

at only

$6000

per month

The sky is the limit!

More hours from our specialist team are available. Please contact us if you have bigger needs.

Is there a contract?

We don’t believe in locking you into an annual contract, but we do require two months notice if you choose to leave. Our agreement is bound by Performance Foundry’s standard terms of use. We can send a proposal with the contract if needed. Please reach out and talk to our sales team about your requirements.

Are you the manager of a busy website, who:

1. Is struggling with search traffic or conversions?
2. Doesn’t have the in-house resources to improve your site?
3. Needs regular development work, but doesn’t have an in-house team?
4. Has received complaints about site performance from site users?
5. Wants to have a competent, reliable WordPress development team on call?

Performance Foundry can help!

We created our monthly WordPress retainer with you in mind.

During the first month, we’ll meet with you to discuss your website focus and goals. We’ll put a plan together and start implementing it. Going forward, we’ll dedicate a certain number of hours each month to fixing the key issues identified in the first meeting, as well as making positive changes for continued improvement.

You can also use your dedicated hours to access our helpdesk — If you have a small problem that needs to be fixed, our developers will work on that as soon as possible.

There are benefits to all our retainers:

  • Improved site performance.
  • Ongoing relationship with a trusted provider.
  • Excellent advice about how to move ahead with your site.
  • Save time and hassle — if you have an issue, you can come straight to us.

We can’t guarantee it, but working with us is correlated with faster sites, more sales, and less stress.

You can scale up and down at any time, and extra hours can be purchased for large projects or extra consulting.

These packages each represent a large discount off our standard development rates:

  • Five-hour package: 12% discount
  • Ten or twenty hours: 16% discount
  • Forty hours or more: 20% discount

If you’d like to get started straight away, we recommend you start off on the ten- or twenty-hour-per-month package. We’ll discuss options during your first meeting with us, and you can upgrade or downgrade the service as necessary.

WordPress Retainer – FAQ

Am I locked into my WordPress retainer?

There is no long-term contract, but we do require two months notice if you choose to leave. If you purchase the service but don’t want to move ahead after the first meeting (but before work starts), we’ll give you a full refund.

Our agreement is bound by Performance Foundry’s standard terms of use.

Can I scale my monthly WordPress service up and down?

Yes, if needed you can increase or decrease your service level through your account page. If you’re unsure where to start, we recommend our popular 10- or 20-hour per month packages (20+ hours gets you access to live chat and a project manager).

We can also offer a fixed-rate project price for one-off work that sits outside your normal monthly allocation.

Is this a WordPress maintenance package, or WordPress development retainer?

It can be both! We perform a baseline of maintenance as part of our retainer, but we can also do serious development work. We will allocate strategy, development and engineering resources in-house depending on the agreed outcomes for each month.

Who works on my site?

At the start of your project, you’ll meet with one of our strategists to discuss your needs. Then, depending on those needs and the agreed priority list, Performance Foundry will allocate the most-suitable consultants and engineers.

For 20+ hours, you will always have contact with your production manager to help with reporting, setting priorities, approving and deploying changes; through email or live chat.

Are there other costs?

Sometimes we recommend third-party tools to help meet your goals. These could include tools for SEO, CRO, surveys, code tracking and monitoring – a lot depends on your needs. Where possible, we take advantage of our scale to pass on software savings to you, or we ask you to directly license what’s needed.

What if I’m not interested or I don’t have the time to meet with the site strategist?

Your site strategist will reach out to you to set up a meeting the month before the start of a new quarter. (December for Q1, March for Q2, June for Q3, and September for Q4.) If you decide you’re not interested in putting together a 90-day action plan, we can accommodate that.

However, since these plans form the basis of our retainers, if you are not interested in a call, we will approach things differently.

First, when the site strategist reaches out for the meeting, let us know you’re not interested in this quarter’s strategic call. Following this, you can send us requests throughout the quarter and we will work on the tasks within the hourly limits of your retainer package.

Since the 90 day plan allows us to forecast when the work should be done and with which of our team’s specialists, there might be a few days between us receiving your request and when we can start working on it.

We’ll be here to help you with your site, and will rely on your communication to let us know when you’d like our assistance. We’ll keep an eye on your hours and let you know when we’ve reached the limit of your retainer. However, without any planned work, we’ll rely on your requests to fill your retainer.

Our strategist will then reach back out to you the month before the start of the following quarter to see if you’d like to put together a plan.

What if I need to postpone the meeting with the strategist?

If you couldn’t meet with our strategist when they reach out, but would still like to meet with them later, we can do that as well! Just let us know when you’d like a meeting, and we’ll be ready to help you make the most of the months remaining for the quarter.

What if I don’t use all the hours in my retainer?

If you’ve met with our strategist and put together a plan, then have no worries! If we finish the work faster than projected, we’ll get started on the next month’s objectives.

However if you didn’t meet with our strategist, we’ll rely on your requests to fill each month. If we don’t receive enough requests from you, we will roll over any un-used hours up to 50% of your retainer’s hours. This will only be for the previous month as hours don’t stack up over several months.

What if I want to use next month’s hours early?

Unfortunately you can’t borrow against future months. However, once every 12 months we will allow you to use the next’s months hours to top up the current month should you be unable to purchase an add on package.

What if I need something done on the site that isn’t included in the plan I created with my site strategist?

When we set up your 90 day action plan, we reserve 20% of the retainer’s hours each month to cover support issues, ad hoc work that wasn’t included in the plan, or urgent issues that may arise.

It’ll also allow us to more easily accommodate feedback or changes to an original plan item that weren’t foreseen at the start of the quarter.

If it looks like these hours won’t be used as we enter the second half of the month, we’ll plan to start the next month’s work early.

How do we start?

Start by booking a WordPress retainer package using the links above. One of our staff will be in touch to arrange the first meeting very soon after. (If either of us thinks this won’t be a good fit after the first meeting, a full refund will be made.)

Have other questions?

Contact us for more information!

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